Red Door Gifts & Boutique is committed to providing our customers with the highest level of security and protection.  We value our customers’ privacy and take precautionary measures to ensure that financial information is safeguarded, encrypted, and secure. Our Policy has been designed and created to ensure those affiliated with Red Door Gifts & Boutique of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

This Policy applies to Red Door Gifts & Boutique, and it governs all data collection and usage by us.  Through the use of www.reddoorgiftsandboutique.com, you are therefore consenting to the data collection procedures expressed in this Policy. 

What do we collect?

 This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, billing address, shipping address, email address, billing and/or credit card information, and phone number which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies, server logs, time zones, internet protocol (IP) address, what sites or products you view, search terms, and how you interact with the site to provide us with information that helps us learn about your browser and operating system, which will assist us in providing and maintaining superior quality service. 

How do we collect your information?

Information is collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels. 

What do we do with your information?

Red Door Gifts & Boutique may collect and make use of personal information, including sharing with our processor Shopify, to assist in the operation of our website and to ensure delivery of the services you need and request including offering products for sale, processing payments, shipping, and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Email and/or postal marketing: With your permission, we may send you emails and/or postal about our store, new products, and other updates.  Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and they are required to maintain the strictest of confidentiality with regards to all your information.

Red Door Gifts & Boutique does not, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do I withdraw my consent?

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters.  To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to reddoorgifts@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out.  

Disclosure of Information

Red Door Gifts & Boutique may disclose your personal information if we are required by law to do so, if you violate our Terms of Service, or as necessary to provide services or products you have ordered.

Non-Marketing Purposes

Red Door Gifts & Boutique greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Red Door Gifts & Boutique products and services). In certain circumstances, we may use our website, emails, or other public means to post a notice. 

Shopify

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, please refer to Shopify’s Terms of Service or Privacy Statement. 

Third- Party Services

Red Door Gifts & Boutique uses various third-party providers and social media features that will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

  • We use Google Analytics to help us understand how our customers use the Site.  You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We use Constant Contact for our email marketing campaigns. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.
  • Our APP is maintained through Comment Sold.  For more information on what is collected and how it is used, please visit commentsold.com/privacy_policy
  • We us Sentext to contact you or send promotions and updates through text messaging.  Please be familiar with Sentext's privacy policy here. Terms & Conditions and Privacy Policy - SenText Solutions.  For more information about our texting and mobile services, please see the Mobile terms section below. 
  • Our in-store loyalty program is maintained through Kangaroo Rewards. The information gathered here is only information you willingly gave us.  Read more about their privacy policy here Privacy Policy - Kangaroo Rewards
  • Social media features including but not limited to Facebook, Instagram, TikTok, Snapchat and other interactive programs.  These may collect your IP address and require cookies to work properly.

These services and providers are governed by their own privacy policies and are not within Red Door Gifts & Boutique’s control.  We recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

Remember that certain providers may be in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Email and Text Message Communications/ Mobile terms and Conditions

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom
of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or
UNSUBSCRIBE to any text message sent from us. 

MOBILE SMS TERMS & CONDITIONS
1. Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include a response to an inquiry, real-time texts to ask and answer questions about our services and pricing, and appointment confirmations/reminders.

2. Program frequency: Message frequency will vary depending on the conversation.

3. Opt out: You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.

4. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us here.

5. Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.

6. Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

7. Privacy: If you have any questions regarding privacy, please read our privacy policy.

Links to Other Websites

Our website may contain links to affiliate and other websites.  Red Door Gifts & Boutique is not responsible for any privacy policies, practices and/or procedures of other such websites and we encourage users to read each website’s privacy statements.  This Privacy Policy Agreement applies only and solely to the information collected by our website. 

Security

Red Door Gifts & Boutique takes reasonable precautions and follows industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.  Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

We use Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website.  We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection.)  This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.  Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our website and to provide our services.

Here is a list of cookies that we use. 

_ab, used in connection with access to admin.

_secure_session_id, used in connection with navigation through a storefront.

cart, used in connection with shopping cart.

cart_sig, cart_ts, checkout_token, secret, used in connection with checkout.

secure_customer_sig, storefront_digest, used in connection with customer login.

_shopify_u, used to facilitate updating customer account information.

_tracking_consent­, tracking preferences.

_landing_page, _orig_referrer­, tracks landing pages.

­_s, _shopify_fs, _shopify_s, _shopify_y, _y, Shopify analytics.

_shopify_sa_p, _shopify_sa_t, Shopify analytics relating to marketing and referrals.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this privacy policy

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.  Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact information

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at reddoorgifts@gmail.com or at (573) 308-9921.  Please include your contact information and a description of your privacy concern or request.

 

Last Updated: September, 17 2024